Terms and Conditions

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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

Bioscan Technologies is a subsidiary of Geek Land USA, LLC.

All notices from Bioscan Technologies or Geek land USA, LLC, Atlanta, GA to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Bioscan Technologies or Geek land USA, LLC, Atlanta, GA shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
 

1100 Peachtree Street NE, Suite 200, Atlanta, GA - 30309
Delivery shall be deemed to have been made by You to COMPANY five (5) days after the date sent.
 

Copyright

All content appearing on this Web site is the property of:
 

Geek land USA, LLC Atlanta, GA
1100 Peachtree Street NE, Suite 200, Atlanta, GA - 30309
Copyright © 2020-2021 Geek land USA, LLC Atlanta, GA. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020-2021 Geek land USA, LLC Atlanta, GA. All rights reserved.

 

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Geek land USA, LLC Atlanta, GA. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Geek land USA, LLC Atlanta, GA or any third party, except as expressly granted herein. "Geek land" and "Geek land Systems" are trademarks of Geek land USA, LLC.

 

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Geek land USA, LLC Atlanta, GA and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Geek land USA, LLC Atlanta, GA believes that customer conduct violates applicable law or is harmful to the interests of Geek land USA, LLC Atlanta, GA and its subsidiaries.

 

Privacy Policy

Geekland USA, LLC Atlanta, GA use of personal information that you may submit to Geekland USA, LLC Atlanta, GA through this Web site is governed by the Geekland USA, LLC Atlanta, GA Privacy Policy. 

For privacy policy please view here.
 

Warranty Information

Geek land USA, Inc and its subsidiary Bioscan Technologies offers a one year standard manufacturer warranty on all products sold on our website.All goods dispatched from Geek land USA, LLC Atlanta, GA and its subsidiaries are checked for quality, including checks of the appearance of the goods, the function of the hardware and software, the packaging, and inclusion of applicable accessories and power adapters. We sometimes test the items against a local WIFI connection to ensure that the internet connectivity is working as it should 

 Geek land USA, LLC Atlanta, GA and its subsidiaries aims to communicate openly, promptly, and carefully with all customers in relation to issues with received goods.  

Repairs

Geek land USA, LLC Atlanta, GA and its subsidiaries can only offer compensation for faulty products that are directly attributed to manufacturing defects. For issues related to user created defects including breaking of the screens, dropping of the products or breakages you can contact us to send it back for repairs. We will charge you for the shipping and repair costs.The Geek land USA, LLC Atlanta, GA and its subsidiaries warranty means we will repair your faulty (manufacturer defect) item for free and send it back to you. Other compensation is not normally available. If an item is impossible to repair, we will credit you instead or provide an alternate option including an exchange.

Warranty Period

The warranty period is for 12 months or 365 days from the time the customer receives the item.

Warranty Payments

Geek land USA, LLC Atlanta, GA and its subsidiaries will try and trouble shoot the products remotely. If we are not able to trouble shoot remotely the product(s) should be shipped to our facility in US. The customer shall pay for the shipping charges. Our QC engineers will test products you ship back and, if they confirm the products are indeed faulty, we will offer compensation (repair, credit or refund). However, for products that are tested and turn out to be in good working condition, Geek land USA, LLC Atlanta, GA and its subsidiaries will not accept any responsibility and may charge a restocking value at our own discretion. Functional products will not be reimbursed.Cost of shipping repaired item back to customer will be paid by Geek Land in full.If a product cannot be repaired: your original shipping fee will be credited in addition to the original product value so you can place a new order for a brand-new replacement or a different product.

Warranty Disqualification

Below are instances where a customer will not be eligible for returns and/or compensation: 

•  Unapproved returns or returned products not processed through Geek Land’s RMA procedure;
•  Products whose 12-Month warranty period has expired; 
•  Received returned products that are damaged because of inadequate or unsecure packaging; - Approved product returns through Geek Land’s RMA procedure that are confirmed by our QC engineers to be functioning after testing; 
• Broken products caused by misuse or mishandling; - Returns of your unwanted, unsold yet functional products;
• Missing accessories such as power adapters etc.- Products bought by mistakeThe user voids the warranty if s/he flashes the firmware of a device, opens the body to fix, or otherwise uses the device in a way that is not considered normal usage.  The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear

.The customer is solely responsible for choosing the right product, including for example

• The "correct"       desired memory capacity
• The "right " feature       or product
• Color
• Screen size
• Memory
• CPU

Return Policy

Our return instructions are as follows:

Returning for replacement and refund

1.  Quality Issues:

If a product has quality problems within 30 days of customers receiving it, Geek land USA, LLC Atlanta, GA and its subsidiaries will be responsible for exchanging your item or returning a full refund. After confirming that the product has not been damaged on purpose, we will send a refund or exchange the product. Quality problems caused by manufacturing include such things as motherboard damage, screen damage, accessories damage, malfunctioning buttons.

2.  Non Quality Issues: 

If customers wish to return an item for non-quality reasons within 14 days after receiving the product, we will return 80% the full price (20% will be withheld to cover the shipping and restocking fee).  Returned products should be in original condition with original packaging. If an accessory or the original item was lost during the process of returning, we will deduct the price of the lost item from the refund. Custom built products are non-returnable for any reason other than defective or quality issues.

Canceling Orders (Before delivery)

If an order is canceled before delivery, no fee will be charged.To return the product, you may ship by USPS, Fedex or UPS to the following addressGeekLand USA, LLC1100 Peachtree Street, Suite 200Atlanta, GA-30309As soon as we receive the shipment, we will refund the amount to you.  For credit card purchases, it will take a few days to show up in your account.